A video made with heart and love. It feels like warm sunshine in the winter. Derek is really really kind, sincere, and always customer-centered. He was looking for a cost-effective battery for his customers and finally, he found us --- not over-valued and same robust quality. I'm grateful and happy to hear that Derek is satisfied with Pytes USA team. We will continuously support our customers and their customers. Thanks for our sales lady August (Danqing) Yang, who is always 360° supportive, patient, professional, and customer-oriented. Thanks to our customer Derek, who knows batteries well and cares about his community. In 2023, Let's bring clean energy to more people. #customerstory #customerexperience #customerservice